Delivery within Australia
Indiebird Handmade orders are delivered within Australia only, using Australia Post. Orders will be posted within 5-7 business days after payment is received (this gives time for the product to be made). Please note: if there is a message on our website stating that there is a longer time frame to process orders, please allow this extra time for the product to be made.
Once orders have been posted we have no control over delivery, we provide a tracking number which can be tracked via the Australia Post website. If your order is delayed or missing in the post it is best to contact Australia Post directly with your tracking number so they can chase the item up for you.
*Indiebird does not take any responsibility for incorrect delivery on behalf of Australia Post any disputes in regards to the delivery need to made with Australia Post directly.
There is a flat rate of $9 regular post shipping fees, Australia wide. Or upgrade to express post $15.*These are subject to change without notice.
Regular Post Shipping Times Canberra & Sydney: 2-5 days Brisbane, Melbourne & Adelaide Metro Areas: 3-8 days NSW, QLD, VIC and SA Regional areas: 4-10 days Perth, Regional WA, NT, Remote TAS & QLD areas: 7-15 days Express Post Shipping Times Canberra & Sydney: 1-3 days Brisbane, Melbourne & Adelaide Metro Areas: 1-3 days NSW, QLD, VIC and SA Regional areas: 2-5 days Perth, Regional WA, NT, Remote TAS & QLD areas: 3-7 days Next Day Express Shipping is only available in the Next Day Australia Post Network(most cities around Australia, excluding Perth). *Estimated shipping days are based on business days, excluding public holidays. Some delays may occur.*Shipping times are extra to our production time.*Express Post refers to the shipping method we use to send your orders to you. This doesn’t mean that production time is quicker.
Tracking your parcel Orders are posted via Parcel Post or Express Post which have a tracking number, I will email your tracking number when the item is posted. If you have received a tracking number, you can track your order on the Australia Post website. If you would like to see how long your parcel will take after it has been posted (sent from Sunshine Coast QLD), visit Australia Post Delivery time estimation tool